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Store Return Policy

  • Return policy

    • We accept returns from Elaajskin.com within 30 days of purchase.

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  • What's the process of return?

    • After your return is authorized, you'll receive step-by-step instructions along with a prepaid Canada Post return label via email.

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  • How soon will I get my refund? 

    • After the item(s) are received, refunds are typically processed within 10 business days.

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  • What items are non-refundable?

    • Free gifts or promotional items with retail value.

    • Products that have been significantly used.

    • Returns on partial sets.

    • Returns or exchanges from unauthorized retailers.

    • Original shipping paid.

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